Southern Deep products are normally shipped the same day - 5 days a week by airmail. You should allow approximately 7 - 10 working days for it to arrive, but it is usually quicker than that.

Sorry we don't do COD or courier overseas for retail customers. It is too expensive and involves too much paperwork /overheads, and we like to keep our prices down. We find they mostly only do pick up 5 days a week. They often pick up late, sometimes leave it at the depot overnight, and usually take longer than you have been told. With DHL global mail we have lost very few parcels . If your parcel has not arrived within five weeks we will resend the order (really extreme) *You will never loose your money. *Does not apply to some countries where New Zealand Post does not have an insurance policy available . TOP

Please note that when ordering from Lovely Health Ltd , you are considered the importer of record and, as such, may be subject to import duties and taxes which are levied once your order reaches your country. Customs policies and charges vary widely from country to country and we suggest you contact your local customs office for further information.

Money Back Guarantee.

Our refund policy is that we will refund the purchase price, less our postage costs, of any unopened bottles of our products within 60 days of purchase, but return post will be the customers responsibility TOP.

Privacy policy.

Our privacy policy is that we will not hand your data to any other organization.

- Warning: Zero Fraud Tolerance -

All orders are thoroughly investigated for fraud prior to being shipped. Make no mistake! If you attempt a fraudulent transaction on this site you will be caught. All fraud is turned over to the proper authorities and will be prosecuted to the fullest extent of the law. Your ISP customer specific IP address will be logged when submitting an order.